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I booked a place in Greece for 2018. I had to cancel my trip. I called Flipkey about my deposit. They keep their booking fee of $281 dollars. Then they told me that they would send my deposit to the person that i was renting me the vacation rental on the day after i...
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I didn't like
  • Poor communication
  • Being robbed
  • Fraud
#1131736
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Hello Flip Key, Have you ever thought to make your site compatible with Explorer? Maybe you have heard that it's a widely used platform? Hello.... Every time I go to log in it's a huge issue and I have to call customer service... only to be reminded to use Chrome....
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2.5
#1111778
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Flipkey - Camp Nepo, Ocala Fl. is Not lakefront, and IS FILTHY
Flipkey - Camp Nepo, Ocala Fl. is Not lakefront, and IS FILTHY
Flipkey - Camp Nepo, Ocala Fl. is Not lakefront, and IS FILTHY
Flipkey - Camp Nepo, Ocala Fl. is Not lakefront, and IS FILTHY
This cabin is advertised on flipkey, homeaway, and several others. The listing is SO deceptive it is appalling. The Cabin is NOT on the lake, but the view is of the back of owners house. There was filth everywhere, and roach *** in every corner and spiderwebs in every...
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1.0
I liked
  • Idea
I didn't like
  • Reality of what i recieved
#1108872
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Flipkey - Losing down payment

Flipkey
#1112740
1.0
Details
They give an edit booking option, they will change dates but only if you can pay in full then. If you can't and you can't go the original dates, you will lose your money. I will NEVER use this site again! Worst experience ever!
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Additional Fees
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Flipkey Website Review

Flipkey
#988941
Slowest website ever. This website sucks!
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Flipkey Property Rentals Review

Flipkey
#942971
1.0
Details
Tried to book a rental online, said the dates were not available and that it wasn't processed. Booked another rental in the mean time and then got an email confimation that the initial rental was booked. Now im stuck with 2 rentals or a hefty cancellation fee over flipkey's website error. Customer service wont help me out, id never book with them again.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Value for money
Website

Flipkey Vacation Package Booking Review

Flipkey
#922571
Was not aware of HIGH booking fee or even that there was a booking fee until i asked owner for breakdown of his costs. Not disclosed up front and it's to HIGH!!!!
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THIS RENTER STAYED 35 DAYS AND NEVER CONTACTED US THE OWNERS AND WE REMINDED HIM ABOUT CHECK-OUT THE NIGHT BEOFRE AND THE DAY OF AUGUST 20, 2017 AND HE STILL CHECKED OUT 3 HOURS LATE WHICH WAS A $100. LATE CHECK-OUT FEE WHICH HE NEVER PAID . ALSO HE NEVER PAID THE HARD...
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I liked
  • 0 stars for flipkey they sided with a disrectful renter
#1097181
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Worst company ever! THEY LIE AND ARE NOT THE BEST. We have owned a vacation rental for four years, never withholding a damage deposit. We have a contract all renters must agree to in order to stay in our vacation rental. The client must agree to no smoking on the...
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1.7
I didn't like
  • Poor customer service
  • Did not refund money
  • Policies
#1096534
Reply to reviews
8/29/2017 A FEW DAYS AGO I BOOKED A VACATION HOME AND PAID FOR IT VIA PAYPAL AND WAS ISSUED THE RECEIPT AND ACKNOWLEDGEMENT FROM TRIP ADVISOR THAT IT WAS BOOKED AND PAID FOR. I SUBSEQUENTLY GOT SEVERAL EMAILS WELCOMING ME FROM THE PROPERTY MANAGER. THEN A DAY OR SO...
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1.3
#1094461
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This company - both FlipKey and TripAdvisor - are extraordinarily pathetic. Zero customer service and I wouldn't use either if they paid me! I have tried both talking with a person to rectify a listing I have and have also e-mailed them - several times - to absolutely...
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#1084330
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Don't use them! a Scam company!! I made a reservation for a european trip, and paid the 120 EU reservation fee in May. In july my mother became terminal ill, and I was advised by the doctors to stay at her site. I canceled the reservation, and waited for my refund....
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1.0
I didn't like
  • Force me to reply through website
  • Lied to me repeatedly
  • Customer support promise call back than never happens
#1075630
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This is not a good company. I booked a condo in Arizona, paid in excess of $1100, including cleaning deposit and dog fee. Had family emergency, had to cancel--spoke to the owner on the phone, she said she would issue full refund. Next thing I know, they are only...
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Anonymous
Hannah

Hi, was this ever resolved when you went through your bank? Did you get money back? We just had the SAME thing happen through Flipkey!! The host said that she would refund us,...

#1073362
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Hosts Be Aware You can easily loss thousands if listed on Flipkey / Tripadvisor Want to list your home for short term rental on tripadvisor / flipkey? Youd better think twice. This is advice from angry short term rental hosts, based on our personal experiences. It...
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1.3
I didn't like
  • Costing me an entire season of rental loss
  • Cannot get response to email inquiries
  • Fraud
#1071333
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