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First they hike their rates with no notice! As a small business we can't afford it if you more DOUBLE our rates! from $299 to $599 with a month's notice! So we purchase what we can afford after 9 years with them! We were a beta tester for them! Then we get an email...
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1.5
I didn't like
  • Take no responsibility for impact
  • Misleading website
  • Inconsistencies on website
#1055070
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I rented and paid a deposit for an apartment through this scam company. Unfortunately, had a medical issue and had to cancel the apartment. Contacted the owner immediately for her to have time to find someone else to rent her apartment for my dates, which she did. She...
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1.0
I didn't like
  • False information and run around by agents
  • No english speaking agents
  • Changed rates
#1050285
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Never again will I book from Flipkey/Tripadvisor. First of all, the owner of this property put me through ***. I contacted her to request a booking on the day of the reservation and she accepted it. At this point me and my family were on our way to the rental from out...
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1.0
I didn't like
  • Customer service and not being paid
  • Worst customer service
#1047688
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Flipkey Website Review

Flipkey
#988941
Slowest website ever. This website sucks!
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Flipkey Property Rentals Review

Flipkey
#942971
1.0
Tried to book a rental online, said the dates were not available and that it wasn't processed. Booked another rental in the mean time and then got an email confimation that the initial rental was booked. Now im stuck with 2 rentals or a hefty cancellation fee over flipkey's website error. Customer service wont help me out, id never book with them again.
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Flipkey Vacation Package Booking Review

Flipkey
#922571
Was not aware of HIGH booking fee or even that there was a booking fee until i asked owner for breakdown of his costs. Not disclosed up front and it's to HIGH!!!!
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Short Review for July 22, 2016, Pc_service

Flipkey
#886756
1.2
Not happy as a 4 year customer of Flipkey/Tripadvisor. They did not produce and also did not keep their agreement with me. They are difficult to deal with.
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I talked to customer service in India and they don't understand me and I don't understand them. The worst customer service ever. They have cost me money over bookings instead of helping me make money. They have cost me hours of my time because they don't have a clue...
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1.0
I didn't like
  • Does not value property owners rights regarding business conduct
  • Billing and cancellation policies
  • No english speaking agents
#1040537
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Avoid TripAdvisor and FlipKey! If anyone wants to join in a class action lawsuit against them please email me at sfile@usa.net. This letter was also sent to the top execs at their parent company, IAC?Interactive Company. I fully expect to file suit against them file...
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Anonymous
Anonymous

As an owner of 2 rental properties I find Flipkey/TripAdvisor a horrible, frustrating company to work with. Their people are rude, their technology is sketchy and amateurish,...

1.4
I liked
  • Website generates alot of inquiries
  • Number of inquiries received
#1030329
Reply to reviews
I am Completely Over it with these people the only way to get hold of them is an expensive Toll call to the USA in the middle of the night and then you get transferred (on hold) and transferred (on Hold) from one *** that only wants you to Upgrade your account to make...
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1.0
I liked
  • None
I didn't like
  • Lied to me repeatedly
#1018498
Reply to reviews
Ok ... now I am on Trip Advisor ... how ? Flipkey... and maybe Vacationhomerentals.com I did a listing with - but never again. First they charge you a big annual fee to list... then they gouge the *** out of customers ( ie $273 for a week rental of $2070 to me for what...
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1.0
I liked
  • Buy other companies and rob clients for huge fees
I didn't like
  • Buy other companies and rob clients for huge fees
#1016771
Reply to reviews
I listed my holiday let through Flipkey/Trip Advisor having had a very successful and happy experience with Airbnb. What a mistake. The website is clumsy and difficult to use but the thing that really made me angry and delist the property was the customer service -...
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1.0
I didn't like
  • Ownership communication restrictions
  • Refused to take responsibility
  • Intercept emails
#1015500
Reply to reviews
I will never deal with Flip Key again. I made a booking for the quoted price. The funds were withheld immediately. The next day the owner emails a higher quote because Flip Key failed to include some charges. I didn't mind paying the new quote so I called Flip Key and...
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2.0
#1012205
Reply to reviews
We attempted to book a vacation rental for next Christmas via flipkey. We did not hear if our offer was accepted until 2 days later the owner emailed to let us know that the offer had been accepted at almost double the posted rate. When we tried to cancel, the owner...
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#1002459
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