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THIS RENTER STAYED 35 DAYS AND NEVER CONTACTED US THE OWNERS AND WE REMINDED HIM ABOUT CHECK-OUT THE NIGHT BEOFRE AND THE DAY OF AUGUST 20, 2017 AND HE STILL CHECKED OUT 3 HOURS LATE WHICH WAS A $100. LATE CHECK-OUT FEE WHICH HE NEVER PAID . ALSO HE NEVER PAID THE HARD...
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I liked
  • 0 stars for flipkey they sided with a disrectful renter
#1097181
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Worst company ever! THEY LIE AND ARE NOT THE BEST. We have owned a vacation rental for four years, never withholding a damage deposit. We have a contract all renters must agree to in order to stay in our vacation rental. The client must agree to no smoking on the...
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1.7
I didn't like
  • Poor customer service
  • Policies
  • Did not refund money
#1096534
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8/29/2017 A FEW DAYS AGO I BOOKED A VACATION HOME AND PAID FOR IT VIA PAYPAL AND WAS ISSUED THE RECEIPT AND ACKNOWLEDGEMENT FROM TRIP ADVISOR THAT IT WAS BOOKED AND PAID FOR. I SUBSEQUENTLY GOT SEVERAL EMAILS WELCOMING ME FROM THE PROPERTY MANAGER. THEN A DAY OR SO...
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1.3
#1094461
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Flipkey Website Review

Flipkey
#988941
Slowest website ever. This website sucks!
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Flipkey Property Rentals Review

Flipkey
#942971
1.0
Details
Tried to book a rental online, said the dates were not available and that it wasn't processed. Booked another rental in the mean time and then got an email confimation that the initial rental was booked. Now im stuck with 2 rentals or a hefty cancellation fee over flipkey's website error. Customer service wont help me out, id never book with them again.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Value for money
Website

Flipkey Vacation Package Booking Review

Flipkey
#922571
Was not aware of HIGH booking fee or even that there was a booking fee until i asked owner for breakdown of his costs. Not disclosed up front and it's to HIGH!!!!
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Short Review on July 22, 2016

Flipkey
#886756
1.2
Details
Not happy as a 4 year customer of Flipkey/Tripadvisor. They did not produce and also did not keep their agreement with me. They are difficult to deal with.
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Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Value for money
Website
This company - both FlipKey and TripAdvisor - are extraordinarily pathetic. Zero customer service and I wouldn't use either if they paid me! I have tried both talking with a person to rectify a listing I have and have also e-mailed them - several times - to absolutely...
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#1084330
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Don't use them! a Scam company!! I made a reservation for a european trip, and paid the 120 EU reservation fee in May. In july my mother became terminal ill, and I was advised by the doctors to stay at her site. I canceled the reservation, and waited for my refund....
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1.0
I didn't like
  • Customer support promise call back than never happens
  • Force me to reply through website
  • Lied to me repeatedly
#1075630
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This is not a good company. I booked a condo in Arizona, paid in excess of $1100, including cleaning deposit and dog fee. Had family emergency, had to cancel--spoke to the owner on the phone, she said she would issue full refund. Next thing I know, they are only...
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#1073362
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Hosts Be Aware You can easily loss thousands if listed on Flipkey / Tripadvisor Want to list your home for short term rental on tripadvisor / flipkey? Youd better think twice. This is advice from angry short term rental hosts, based on our personal experiences. It...
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1.3
I didn't like
  • No response from them
  • Costing me an entire season of rental loss
  • Customer service staff and answers
#1071333
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First they hike their rates with no notice! As a small business we can't afford it if you more DOUBLE our rates! from $299 to $599 with a month's notice! So we purchase what we can afford after 9 years with them! We were a beta tester for them! Then we get an email...
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1.5
I didn't like
  • Take no responsibility for impact
  • Misleading website
  • Ownership communication restrictions
#1055070
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I rented and paid a deposit for an apartment through this scam company. Unfortunately, had a medical issue and had to cancel the apartment. Contacted the owner immediately for her to have time to find someone else to rent her apartment for my dates, which she did. She...
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1.0
I didn't like
  • Dishonest customer service
  • False information and run around by agents
  • No english speaking agents
#1050285
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Never again will I book from Flipkey/Tripadvisor. First of all, the owner of this property put me through ***. I contacted her to request a booking on the day of the reservation and she accepted it. At this point me and my family were on our way to the rental from out...
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1.0
I didn't like
  • Worst customer service
  • Customer service and not being paid
#1047688
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