Don't book with FlipKey

We rented a property through FlipKey last weekend, and when we arrived we discovered most of the amenities promised weren't there, the property was filthy, the outside was trashed, and the owner was completely unresponsive.We call FlipKey and they assured us they would deal with the situation, and get back to us the next day.

They didn't. Nor did they the next four times, over the next four days we called. Each time we were told a specialist was working on the case and would call us. Obviously a stalling tactic.

I've also tried to post a review on TripAdvisor to warn future renters, because of course FlipKey is continuing to profit off this substandard property, but TripAdivsor won't post my review.

Pretty sketchy.I would strongly suggest not booking through either of them.

This review is a subjective opinion of a user.
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More Review Details

Quality of Accommodation
Billing Practices
Facilities and Services
Diversity of Products or Services
Customer service
Price Affordability
Exchange, Refund and Cancellation Policy
Quality of Food
Value for money

Reason of review:
Damaged or defective
Product or service
Flipkey Vacation Rental
Review category
Hotels and Resorts
review #881433

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Jul 20 #1187402 Houston, Texas

So, this is a fire pit with a broken bench on a lake. Why not take a pic of the crappie amenities? This is a sketchy review

1 0 Reply

Sep 05 #1208349 Girard, Kansas

There's three pics. The other two are pretty bad.

0 0 Reply

Jul 13 #1184628 Mount Laurel, New Jersey

Thanks for the helpful comment. We will be booking through a different site.

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