Toronto, Ontario
3 comments
Featured on Instagram Not resolved

We rented a property through FlipKey last weekend, and when we arrived we discovered most of the amenities promised weren't there, the property was filthy, the outside was trashed, and the owner was completely unresponsive.We call FlipKey and they assured us they would deal with the situation, and get back to us the next day.

They didn't. Nor did they the next four times, over the next four days we called. Each time we were told a specialist was working on the case and would call us. Obviously a stalling tactic.

I've also tried to post a review on TripAdvisor to warn future renters, because of course FlipKey is continuing to profit off this substandard property, but TripAdivsor won't post my review.

Pretty sketchy.I would strongly suggest not booking through either of them.

Review about: Flipkey Vacation Rental.

Review #881433 is a subjective opinion of a user.

1.0
Value for money
Website
Customer service
Price Affordability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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PRODUCT OR SERVICE Flipkey Property Rental
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Not specified

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Anonymous
Houston, Texas, United States #1187402

So, this is a fire pit with a broken bench on a lake. Why not take a pic of the crappie amenities? This is a sketchy review

Anonymous
to Anonymous Girard, Kansas, United States #1208349

There's three pics. The other two are pretty bad.

Anonymous
Mount Laurel, New Jersey, United States #1184628

Thanks for the helpful comment. We will be booking through a different site.

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