Product: Flipkey Property Rentals Clear all filters (23 of 23 reviews match)
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LATE CHECK-OUT FEE WHICH HE NEVER PAID . ALSO HE NEVER PAID THE HARD WORKING CLEANERS $160. THAT CLEANED 3 DAYS TO GET OUR HOME BACK TO THE WAY WE GAVE IT TO HIM AND HIS FAMILY AND ALSO DID NOT PAY FOR THE $450. IN DAMAGES TO OUR HOME . THIS RUDE , ARROGANT AND...
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Flipkey Property Rentals
I liked
  • 0 stars for flipkey they sided with a disrectful renter
#1097181
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We have owned a vacation rental for four years, never withholding a damage deposit. We have a contract all renters must agree to in order to stay in our vacation rental. The client must agree to no smoking on the premisis or in the home. Our client allowed smoking in...
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1.7
Product
Flipkey Property Rentals
I didn't like
  • Poor customer service
  • Did not refund money
  • Policies
#1096534
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I'm a was I host for flipkey/tripadvisor I sign up with them to ten my private room out to traveling guests.They was was eagerly signed me up and posted all of my photos of my place on their site. A few weeks on in a got a few confirmed booking one of them was for 3...
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1.0
Product
Flipkey Property Rentals
#984236
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Flipkey Property Rentals Review

#942971
1.0
Details
Tried to book a rental online, said the dates were not available and that it wasn't processed. Booked another rental in the mean time and then got an email confimation that the initial rental was booked. Now im stuck with 2 rentals or a hefty cancellation fee over flipkey's website error. Customer service wont help me out, id never book with them again.
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Exchange, Refund and Cancellation Policy
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Website
The TA website conducts the transaction through Flipkey, but when issues occur deny any relationship with Flipkey ( not our company). Flipkey demand a 25% 'booking fee' and do not provide any cancellation policy until this is paid ( i have proof of this). Then when...
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Product
Flipkey Property Rentals
I didn't like
  • Billing and cancellation policies
#937496
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A class action lawsuit should be brought against FlipKey. Looks like they are stealing millions from travelers. They don't vet property owners properly, too many scams. They are not responsive to complaints and if you leave negative feedback they will delete it. I...
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1.5
Product
Flipkey Property Rentals
I didn't like
  • Being robbed
#906700
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When we arrived at our destination, the property owner asked for a deposit and tagged on extra fees totaling over $100.00. I reluctantly put the equivalent of our stay + $100.00 on my credit card. What are we to do at this point? Her breakdown of fees never added up...
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Product
Flipkey Property Rentals
I didn't like
  • Different pricing overcharged
#818052
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As a property manager I will tell you that this company is RIDICULOUS!!!! On hold right now (for the past 1.5 hours) for a booking back in October 2015 - this is January 2016 and we still have not been paid!!! It is bad enough that they hold your money (and make...
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1.0
Product
Flipkey Property Rentals
I didn't like
  • Ridiculous hidden fees
  • Worst website ever
#769757
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I booked a stay at a condo in Key West 4 days ago and had not yet received a confirmation of booking. When I called today to see whether the owner had accepted the booking request, of course I had a very difficult time getting a human on the other end of the phone. ...
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1.0
Product
Flipkey Property Rentals
I didn't like
  • Worst customer service ever
  • Cannot get response to email inquiries
  • Long wait time on phone
#701345
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I am an owner with couple of properties listed. If I could give FK -5 stars, I would have. What an idiotic business model - blocking personal communications between owner and potential guest, censoring out phone numbers and emails. So the guests probably think I am a...
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Anonymous
Anonymous

Had a listing with VRBO for 13 years, 86 5 star reviews. Was able to call and email, but all email addresses contained in communications were also deleted. Ended up respondi...

Product
Flipkey Property Rentals
#680461
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I stayed in a rental property on June 18-23 the deposit should have been returned on July 3. I was told the owner said there was damage to the grill because it was not cleaned by the way there was food left on the grill before we even used it. (p.s we already paid the...
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4.0
Product
Flipkey Property Rentals
I didn't like
  • Worst customer service
  • Different pricing overcharged
  • No follow up
#666878
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