Product: Flipkey Property Rentals Clear all filters (31 of 31 reviews match)
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LATE CHECK-OUT FEE WHICH HE NEVER PAID . ALSO HE NEVER PAID THE HARD WORKING CLEANERS $160. THAT CLEANED 3 DAYS TO GET OUR HOME BACK TO THE WAY WE GAVE IT TO HIM AND HIS FAMILY AND ALSO DID NOT PAY FOR THE $450. IN DAMAGES TO OUR HOME . THIS RUDE , ARROGANT AND...
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Product
Flipkey Property Rentals
I liked
  • 0 stars for flipkey they sided with a disrectful renter
#1097181
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We have owned a vacation rental for four years, never withholding a damage deposit. We have a contract all renters must agree to in order to stay in our vacation rental. The client must agree to no smoking on the premisis or in the home. Our client allowed smoking in...
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1.7
Product
Flipkey Property Rentals
I didn't like
  • Poor customer service
  • Policies
  • Did not refund money
#1096534
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I'm a was I host for flipkey/tripadvisor I sign up with them to ten my private room out to traveling guests.They was was eagerly signed me up and posted all of my photos of my place on their site. A few weeks on in a got a few confirmed booking one of them was for 3...
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1.0
Product
Flipkey Property Rentals
#984236
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I wish I would have looked up reviews of Flipkey before I used it for a booking.They booked 2 properties to me for the same day...and it was their fault, not mine. I cancelled the one property immediately, but they still charged me the booking fee of over $200!!! WILL...
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Anonymous
Anonymous

I totally agree with you. They are giving Trip Advisor a bad name. I am an owner and rent out on Flipkey, but will no be anymore. They penalized me for not accepting a book...

1.0
Product
Flipkey Property Rentals
I didn't like
  • Customer service
#963268
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I told them absolutely not as I will lose out on the exchange rate again for paying on a GBP credit card. I told them they would have to sort it out with the property owner. A week later flipkey just cancelled my booking and by the time I got my refund I'm £120 out of pocket for something that wasn't my fault. I am disgusted with Flipkey...
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Product
Flipkey Property Rentals
#962332
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I sent a complaint to the old FlipKey Cutsomer Support two or three weeks ago when I found out. They didn't bother to answer. As I am paying UPFRONT, before any bookings at all, should I not be top of the list to get a flipping answer from this overpriced service? And...
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2.5
Product
Flipkey Property Rentals
I liked
  • For years
I didn't like
  • Costing me an entire season of rental loss
  • Bad customer service
#962029
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Flipkey Property Rentals Review

Tried to book a rental online, said the dates were not available and that it wasn't processed. Booked another rental in the mean time and then got an email confimation that the initial rental was booked. Now im stuck with 2 rentals or a hefty cancellation fee over flipkey's website error. Customer service wont help me out, id never book with them again.
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Value for money
Website
Mount Royal University, Alberta
Product
Flipkey Property Rentals
#942971
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The TA website conducts the transaction through Flipkey, but when issues occur deny any relationship with Flipkey ( not our company). Flipkey demand a 25% 'booking fee' and do not provide any cancellation policy until this is paid ( i have proof of this). Then when...
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Product
Flipkey Property Rentals
I didn't like
  • Billing and cancellation policies
#937496
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A class action lawsuit should be brought against FlipKey. Looks like they are stealing millions from travelers. They don't vet property owners properly, too many scams. They are not responsive to complaints and if you leave negative feedback they will delete it. I...
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1.5
Product
Flipkey Property Rentals
I didn't like
  • Being robbed
#906700
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FlipKey through Trip Advisor is a SCAM. Very disappointed in my first booking with them. They do not disclose all of the fees until you give them your credit card information. If I would have know upfront all of the bogus fees they charged I never would have booked...
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1.0
Williams Bay, Wisconsin
Product
Flipkey Property Rentals
#899237
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