Manufacturer: Flipkey Category: Subscriptions Clear all filters (6 of 6 reviews match)
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What has pushed me over the edge is this: i worked hard to get my guests to leave feedback for my property on this site and they did and I was pleased. Without anyone from this crappy company FlipKey advising me, now that I PAID for the upgraded account, ALL my...
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1.0
Product
Flipkey Subscription
#851172
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We've been trying to contact Flipkey after having paid our subscription as owners of a B&B in Bruges. Now six weeks later we've sent mail and tried to phone the Boston offices (good luck) but we can't seem to get anyone to activate our listing. "activation...
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Anonymous
Anonymous

We are on the same boat. I have auto annual renewal, can't update credit card details, so I phoned their customer service (India) and can't help me then my account was became ...

Flipkey Brugge, Vlaams Gewest
Product
Flipkey Subscription
I didn't like
  • Not forwarding corresondence
#688767
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I have 9 annual subscriptions with flipkey all are paid up.None have expIred and they all 9 been shut down (labled offline) 2 time in past month...I have emailed 4 times. I have called 6 times, spoken to to 3 reps for extended perionds of time.. they are in India. . I...
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1.0
Product
Flipkey Subscription
#688205
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The only worse customer service I have received than from FlipKey (or should I say not received since I have given up even trying to get through) is from National Grid. At least I can get through to them even though they get it wrong just about every time. The website...
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2.0
Product
Flipkey Subscription
I liked
  • Number of inquiries i receive
  • Old flipkey
  • Old practices
I didn't like
  • Force me to reply through website
  • Poor customer service
  • Block email address
#619247
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Horrible customer service- it was bad before but worse now. I was trying to get my subscription canceled. Email was answered after week and I was promised resolution of auto renewal. Kept getting emails that it was going to auto renew. Tried email again but it is...
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Anonymous
Anonymous

Having the same issue with Flip Key Auto Renew Scam. Have been trying to cancel since beginning of January. No way to do it online. Have called, sent emails, and I'm still ge...

Product
Flipkey Subscription
#580882
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Ever since Flipkey launched its new dashboard, it's been one problem after another. Synced calendars aren't working (causing dates to be blocked that actually are not and eliminating properties from searches for these dates); inaccurate rates populating fields in...
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Anonymous
Anonymous

Their customer service takes hours to reach. It is ridiculous. I got multiple emails from admin claiming I was breaking rules because I was emailing new guests "personal" inf...

Anonymous
OV

I second that. It is a mess. Good thing that we are getting most of our business via VRBO and Airbnb, I am taking Flipkey offline until the problem is solved. By the way, Flip...

1.3
Product
Flipkey Subscription
I didn't like
  • Broken website
  • Poor customer service
  • Website
#577443
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