Product: Flipkey Vacation Package Booking Clear all filters (20 of 20 reviews match)
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LATER THAT DAY I GOT AN EMAIL FROM TRIP ADVISOR INFORMING ME THAT MY RESERVATIONS WERE CANCELLED BECAUSE I FAILED TO PROVIDE SECURITY VERIFICATION INFO. I WILL NEVER DO BUSINESS WITH EITHER TRIP ADVISOR OR THEIR SUB-AGENT FLIPKEY. I'VE ALWAYS USED EXPEDIA OR ORBITZ IN...
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1.3
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Flipkey Vacation Package Booking
#1094461
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She told me to contact Flipkey regarding refund policy. Called and spoke to an agent from an overseas call center, barely understood her but I did hear her say she would contact owner for refund instructions. She also suggested I reach out to owner and let her know...
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1.0
Product
Flipkey Vacation Package Booking
I didn't like
  • Changed rates
  • Dishonest customer service
  • No english speaking agents
#1050285
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I will never deal with Flip Key again.I made a booking for the quoted price. The funds were withheld immediately. The next day the owner emails a higher quote because Flip Key failed to include some charges. I didn't mind paying the new quote so I called Flip Key and...
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2.0
Product
Flipkey Vacation Package Booking
#1012205
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Flipkey - Losing down payment

#1112740
1.0
Details
They give an edit booking option, they will change dates but only if you can pay in full then. If you can't and you can't go the original dates, you will lose your money. I will NEVER use this site again! Worst experience ever!
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Flipkey Vacation Package Booking Review

#922571
Was not aware of HIGH booking fee or even that there was a booking fee until i asked owner for breakdown of his costs. Not disclosed up front and it's to HIGH!!!!
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We attempted to book a vacation rental for next Christmas via flipkey. We did not hear if our offer was accepted until 2 days later the owner emailed to let us know that the offer had been accepted at almost double the posted rate. When we tried to cancel, the owner...
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Product
Flipkey Vacation Package Booking
#1002459
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I had the worst experience I've ever encountered trying to book with Flipkey. I booked a condo for an event in March in mid October. Everything seemed fine, then in mid January I paid the remaining amount of the booking fees before the deadline of January 31st. A...
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1.0
Product
Flipkey Vacation Package Booking
#1000397
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Worst service I have ever received from a booking company.My trip got canceled by the owner 2 days prior to my arrival, even though I had booked months in advance. I realize this is not TripAdvisors fault, however, how they handled the situation only made everything...
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Anonymous
Anonymous

I have never had such terrible follow up or follow through with a booking problem!Almost impossible to get anywhere or anyone who cares about the customer.Continued to say it ...

1.0
Product
Flipkey Vacation Package Booking
#989041
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Flipkey - WORST CUSTOMER SERVICE
Where do I start. better yet, bulletpoints. - Price hike from 199 to 549 in 2 years - Offered free photoshoot 8 months ago, they never delivered. - After price hike, bookings DECREASED more than half. - CUSTOMER SERVICE ??, are you joking, is INEXISTENT. when you are...
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2.2
Product
Flipkey Vacation Package Booking
I liked
  • None
#949204
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I wish I would have looked up reviews of Flipkey before I used it for a booking. They booked 2 properties to me for the same day...and it was their fault, not mine. I cancelled the one property immediately, but they still charged me the booking fee of over $200!!! ...
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1.0
Product
Flipkey Vacation Package Booking
I didn't like
  • Billing and cancellation policies
  • Disregarded my requests
  • Poor customer service
#916156
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Jan 2016 requested to not renew April 2016 auto-renewed for $1500 June 2016 requested cancel, zero refund!!! They are not only unreasonable and unfair, they are extremely rude as well. It's a scam. We get 5 bookings per week on Airbnb and nothing on Flipkey for...
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1.0
Product
Flipkey Vacation Package Booking
I didn't like
  • Flipkey issues
  • Business model stealing peoples money
#873425
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I was actually talking to FlipKey "customer service" (what a joke) in India I suspect. They were pressuring me to book/pay right then with them. I am a VRBO vacation rental owner myself, so said NO not until I had communicated with the owner -in case the unit was...
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Product
Flipkey Vacation Package Booking
#851565
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