Product: Flipkey Vacation Package Booking Clear all filters (0 of 21 reviews match)
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I booked a place in Greece for 2018. I had to cancel my trip. I called Flipkey about my deposit. They keep their booking fee of $281 dollars. Then they told me that they would send my deposit to the person that i was renting me the vacation rental on the day after i...
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Flipkey Vacation Package Booking
I didn't like
  • Poor communication
  • Being robbed
  • Fraud
#1131736
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FlipKey - Losing down payment

They give an edit booking option, they will change dates but only if you can pay in full then. If you can't and you can't go the original dates, you will lose your money. I will NEVER use this site again! Worst experience ever!
1.0
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Advertised vs Delivered
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Flipkey Vacation Package Booking
#1112740
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LATER THAT DAY I GOT AN EMAIL FROM TRIP ADVISOR INFORMING ME THAT MY RESERVATIONS WERE CANCELLED BECAUSE I FAILED TO PROVIDE SECURITY VERIFICATION INFO. I WILL NEVER DO BUSINESS WITH EITHER TRIP ADVISOR OR THEIR SUB-AGENT FLIPKEY. I'VE ALWAYS USED EXPEDIA OR ORBITZ IN...
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1.3
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Flipkey Vacation Package Booking
#1094461
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She told me to contact Flipkey regarding refund policy. Called and spoke to an agent from an overseas call center, barely understood her but I did hear her say she would contact owner for refund instructions. She also suggested I reach out to owner and let her know...
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1.0
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Flipkey Vacation Package Booking
I didn't like
  • Changed rates
  • Dishonest customer service
  • False information and run around by agents
#1050285
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I will never deal with Flip Key again.I made a booking for the quoted price. The funds were withheld immediately. The next day the owner emails a higher quote because Flip Key failed to include some charges. I didn't mind paying the new quote so I called Flip Key and...
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2.0
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Flipkey Vacation Package Booking
#1012205
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We attempted to book a vacation rental for next Christmas via flipkey. We did not hear if our offer was accepted until 2 days later the owner emailed to let us know that the offer had been accepted at almost double the posted rate. When we tried to cancel, the owner...
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Flipkey Vacation Package Booking
#1002459
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I had the worst experience I've ever encountered trying to book with Flipkey. I booked a condo for an event in March in mid October. Everything seemed fine, then in mid January I paid the remaining amount of the booking fees before the deadline of January 31st. A...
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1.0
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Flipkey Vacation Package Booking
#1000397
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Worst service I have ever received from a booking company.My trip got canceled by the owner 2 days prior to my arrival, even though I had booked months in advance. I realize this is not TripAdvisors fault, however, how they handled the situation only made everything...
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Anonymous
Anonymous

I have never had such terrible follow up or follow through with a booking problem!Almost impossible to get anywhere or anyone who cares about the customer.Continued to say it ...

1.0
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Flipkey Vacation Package Booking
#989041
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FlipKey - WORST CUSTOMER SERVICE
Where do I start. better yet, bulletpoints. - Price hike from 199 to 549 in 2 years - Offered free photoshoot 8 months ago, they never delivered. - After price hike, bookings DECREASED more than half. - CUSTOMER SERVICE ??, are you joking, is INEXISTENT. when you are...
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2.2
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Flipkey Vacation Package Booking
#949204
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Flipkey Vacation Package Booking Review

Was not aware of HIGH booking fee or even that there was a booking fee until i asked owner for breakdown of his costs. Not disclosed up front and it's to HIGH!!!!
Product
Flipkey Vacation Package Booking
#922571
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