Cozumel, Quintana Roo
Not resolved
Customer service
Price Affordability
1 comment

When they rolled out this new website they sent it out with problems.The new website no longer lists my monthly rates and there is no place to input them, unless I make a stay a month minimum.

They have changed all my phone numbers too. If I try to change them they want me to name my favorite singer, which I know but they changed that too.

They say to call to update my favorite singer but the phone justs leaves you in the system with no one answering, it says it is receiving an unprecedented amount of calls and leave a message.Stay away from Flipkey until they get their heads out of their a_s!

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service.

Had an Experience with Flipkey?

Write a review


Terms of Service
Post Comment
Lawrenceville, Georgia, United States #923836

Their new dashboard created webpage, payment and account problems.I am still awaiting a PayPal payment from a stay that occurred 13 days ago.

Mat (Nat??), Dave and Nicole in the U.S. Customer Service department have been polite but completely ineffective.

The U.K.Customer Service department is no better and you will wait on the phone for over 20 minutes to speak to either.

You May Also Like

FlipKey Fraud Flipkey "Booked a 4-night stay in Daytona Beach. Owner accepted, and then a week beforehand contacts us saying he has overbooked his property and that we can either cancel or stay..." Read more Pilot Flying J - Rude and incompetent employees Pilot Flying J "I'm a truck driver and I pulled in to Pilot store #898 to fuel up. Rude employee put a prepayment of $40.00 on my pump after I had put in..." Read more Trafalgar Tours - 14 days in Egypt Trafalgar Tours "this was an absolutely wonderful trip... everything was great and everyone was great.. we all felt safe and our tour guide Adel Rafat made sure that everyone was helped with..." Read more Flipkey Vacation House Review from Los Angeles, California Flipkey "I paid in full for a vacation house March 1,2015 at 2327 Caravelle Circle , kissimee,florida for july 12-17. It was for a 5 bedroom, 2 bath house. When we..." Read more Lane Furniture - Worst "leather" furniture I have ever seen Lane Furniture "My expensive leather couch started to flake over two years ago. It is six piece reclining sectional. Since then, I have contacted the store where I purchased it. The parties..." Read more Thinking of purchasing Timberland Boots, but scared off by the ad. Timberland "I read good reviews on Timberland Boots, so I went to the Timberland site to check them out, which generated a email ad from Timberland. I'm not sure who Timberland..." Read more Southeastern Freight Lines - Terrible and incomptent Southeastern Freight Lines "1st package: Driver couldn't figure out how to get to house, parked a block away, told me he couldn't handle package, then eventually walked it on a handtruck to house...." Read more Virgin Mobile - Insurance not added to my account Virgin Mobile "when i ordered my iphone7 plus i added insurance to my order and this was confirmed by virgin on my completed order. however the insurance payment was not taken out..." Read more