Saint Paul, Minnesota
0 comments
Not resolved

Guests badly scratch a stove top with sharp object, damaging a new stove on a recently renovated kitchen. FlipKey ignored our claim and return deposit to guest. The apt was inspected before they checked in by cleaner and a relative who delivered the keys to them, after they checked out we noticed the badly scratched stove top. We called Flipkey and wrote email with the claim and pictures of the damage on our new stove, still they ignored us and returned the deposit.

Related: Flipkey - THE WORST, BAR NONE VACATION HOME SITE ON THE WEB

I learned after reading a few reviews, they really don't care about hosts property and always return deposits no matter how damaged is your property by a guest. We have to pay $500 plus to replace the glass stove top. The sublet was a total loss.

Reservation was BR19046172

I didn't like: Customer service, Disregard to your service, Communication, Bad service, Dangerous business practices.

Review #890060 is a subjective opinion of a user.

1.1
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Customer service
Value for money
Price Affordability
Staff
PRODUCT OR SERVICE Flipkey Customer Care
Reason of Review / Monetary Loss Poor customer service / $500
Preferred solution At least the deposit I requested as security.

Had an Experience with Flipkey?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Flipkey - Rent Cristian Del Rio - 0f 08/10/2014 to 12/04/2014- 5601, Collins Ave., apartment 511, Miami Beach Flipkey "Hired by this company Cristian apartment for the period up. Saw the photos on the Flipkey sitewhere it counted apartment in front of the sea with balcony and ocean view..." Read more Royal Holiday Club - Royal Holiday? No. Royally Scammed? Yes. Royal Holiday Club "While visiting Cozumel the week before Christmas with our family, we were approached on multiple occasions by a man named Pedro. Literally to the point we actually believed he was..." Read more Westgate Resorts - Absolute worst hotel experience I have ever had Westgate Resorts "The word ‘resort’ is used very loosely here. We stayed July 10, 2016 – July 12, 2016. • TAKE YOUR MONEY ELSEWHERE!! THIS PLACE DOES NOT DESERVE YOUR BUSINESS!! • Used Priceline for booking..." Read more Flipkey - 3% rip-off just to get paid!!! EXTREMELY DISHONEST AND LAZY PEOPLE!! Flipkey "I rented my personal home outside Toronto via Flipkey. They charge approx 13% commission in my case which is fine. They accepted my booking in Canadian Dollars. They accepted payment..." Read more Lord And Taylor - Feeling Offended Lord And Taylor "Today I went to Lord & Taylor to get a sensor removed from a pair of pants that I bought on 5/14/17. I had my receipt to prove that I..." Read more Guess - Poor quality bags that is not worth even $10 Guess "Absolutely horrible quality bag. The handles were peeling off within one week of use. I was very surprised given that they are supposed to a well known brand. I have..." Read more Pizza Hut - Always a problem Pizza Hut "I waited over 2 and a half hours for my first order. Let me say on average I wait over an hour and a half the pizza hut I order..." Read more Hayward Pool Products - Pump failed after being run for three months Hayward Pool Products "I purchased a Hayward pump and filter four years ago and before I could use it a tree fell on my aboveground pool and deck. Not having the pool inured,..." Read more