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Rented in Marathon, had to evacuate after 2 days, owner never even asked how we are - he thought the evacuation was overrated, we should wait. House was horrible, old thrift shop furniture, NO dining room or table to eat at inside, just on glassed in porch with no a/c...
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1.0
I didn't like
  • Rental was horrible
#1155159
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I was unable to obtain any information about the cancellation policy until after I actually paid the initial deposit, although I looked in numerous places, both on the listing page, on the Flipkey page and at various places online. The owner indicated that I could...
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1.0
I didn't like
  • Lack of timely explanation of cancellation policy
#1136958
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I booked a place in Greece for 2018. I had to cancel my trip. I called Flipkey about my deposit. They keep their booking fee of $281 dollars. Then they told me that they would send my deposit to the person that i was renting me the vacation rental on the day after i...
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I didn't like
  • Poor communication
  • Being robbed
  • Fraud
#1131736
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Flipkey - The worst! They canceled our unit 4 days before Christmas

Flipkey
#1152935
We booked and paid in August for Christmas in NYC they just canceled today a few days before Christmas and now nothing is available. what a scam
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Flipkey - Try to Cheat you...Book elsewhere

Flipkey
#1133716
1.0
Details
Saw a rental for Florida. Began the booking process, was quoted fee of about 2000.00. Then got an email from the Manager St. Joe who then said the next week was available but price was 4200.00. This was after the season and holiday weekend in September. Looked like a cheat to me. Won't use Flipkey or book with St. Joe 's ever.
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Advertised vs Delivered
Price Affordability

Flipkey - Losing down payment

Flipkey
#1112740
1.0
Details
They give an edit booking option, they will change dates but only if you can pay in full then. If you can't and you can't go the original dates, you will lose your money. I will NEVER use this site again! Worst experience ever!
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Additional Fees
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Flipkey Website Review

Flipkey
#988941
Slowest website ever. This website sucks!
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Hello Flip Key, Have you ever thought to make your site compatible with Explorer? Maybe you have heard that it's a widely used platform? Hello.... Every time I go to log in it's a huge issue and I have to call customer service... only to be reminded to use Chrome....
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2.5
#1111778
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Flipkey - Camp Nepo, Ocala Fl. is Not lakefront, and IS FILTHY
Flipkey - Camp Nepo, Ocala Fl. is Not lakefront, and IS FILTHY
Flipkey - Camp Nepo, Ocala Fl. is Not lakefront, and IS FILTHY
Flipkey - Camp Nepo, Ocala Fl. is Not lakefront, and IS FILTHY
This cabin is advertised on flipkey, homeaway, and several others. The listing is SO deceptive it is appalling. The Cabin is NOT on the lake, but the view is of the back of owners house. There was filth everywhere, and roach *** in every corner and spiderwebs in every...
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1.0
I liked
  • Idea
I didn't like
  • Reality of what i recieved
#1108872
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THIS RENTER STAYED 35 DAYS AND NEVER CONTACTED US THE OWNERS AND WE REMINDED HIM ABOUT CHECK-OUT THE NIGHT BEOFRE AND THE DAY OF AUGUST 20, 2017 AND HE STILL CHECKED OUT 3 HOURS LATE WHICH WAS A $100. LATE CHECK-OUT FEE WHICH HE NEVER PAID . ALSO HE NEVER PAID THE HARD...
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I liked
  • 0 stars for flipkey they sided with a disrectful renter
#1097181
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Worst company ever! THEY LIE AND ARE NOT THE BEST. We have owned a vacation rental for four years, never withholding a damage deposit. We have a contract all renters must agree to in order to stay in our vacation rental. The client must agree to no smoking on the...
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1.7
I didn't like
  • Policies
  • Poor customer service
  • Did not refund money
#1096534
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8/29/2017 A FEW DAYS AGO I BOOKED A VACATION HOME AND PAID FOR IT VIA PAYPAL AND WAS ISSUED THE RECEIPT AND ACKNOWLEDGEMENT FROM TRIP ADVISOR THAT IT WAS BOOKED AND PAID FOR. I SUBSEQUENTLY GOT SEVERAL EMAILS WELCOMING ME FROM THE PROPERTY MANAGER. THEN A DAY OR SO...
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1.3
#1094461
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This company - both FlipKey and TripAdvisor - are extraordinarily pathetic. Zero customer service and I wouldn't use either if they paid me! I have tried both talking with a person to rectify a listing I have and have also e-mailed them - several times - to absolutely...
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#1084330
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Don't use them! a Scam company!! I made a reservation for a european trip, and paid the 120 EU reservation fee in May. In july my mother became terminal ill, and I was advised by the doctors to stay at her site. I canceled the reservation, and waited for my refund....
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1.0
I didn't like
  • Force me to reply through website
  • Lied to me repeatedly
  • Customer support promise call back than never happens
#1075630
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