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Resolved
This company - both FlipKey and TripAdvisor - are extraordinarily pathetic. Zero customer service and I wouldn't use either if they paid me! I have tried both talking with a person to rectify a listing I have and have also e-mailed them - several times - to absolutely...
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#1084330
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Hosts Be Aware You can easily loss thousands if listed on Flipkey / Tripadvisor Want to list your home for short term rental on tripadvisor / flipkey? Youd better think twice. This is advice from angry short term rental hosts, based on our personal experiences. It...
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1.3
I didn't like
  • Fraud
  • Customer service staff and answers
  • Cannot get response to email inquiries
#1071333
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Resolved
I have been with flipkey for a few years , they generate alot of inquiries but not many bookings. Of the two that have paid and booked through flipkey I have not received either payment, totaling over $2000 us dollars. You can not get a human on the phone, there is no...
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Gataboriqua
Gataboriqua

I agree, I have had the worst service. I rented my condo and then they said the same thing, that they paid me and my bank rejected my payment. I called them liars. I told th...

I liked
  • Website generates alot of inquiries
I didn't like
  • No customer service
  • Can not get my payments
#703537
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Resolved
Neither have I had any enquiries for a month. Why ? Because FLIPKEY did something to update their site and "upset" the cookies of 1000s, maybe millions of their advertiser's adverts. This means that countless numbers of people who go onto their personal computers will...
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1.0
I didn't like
  • No follow up
#656164
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Resolved
For 3 weeks, enquirers have been unable to submit an enquiry for any of the 50 apartments, villas and pool properties that I manage and, in part, own, along with my small partnership group. I have sent several emails to my account manager, alerting him of the problem....
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Anonymous
Anonymous

I think you're right. No one at Flipkey cares. We have had no leads for over a month but they still have our properties on their site. But they won't fix it. Horrible company....

Spoleto, Umbria
I didn't like
  • Worst customer service ever
#652406
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Resolved
FlipKey - 3% rip-off just to get paid!!! EXTREMELY DISHONEST AND LAZY PEOPLE!!
I rented my personal home outside Toronto via Flipkey. They charge approx 13% commission in my case which is fine. They accepted my booking in Canadian Dollars. They accepted payment from two nice clients in Canadian Dollars. I rented for 5 weeks approx at...
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Anonymous
Bill

Flipkey is all about the fees. Worst company I have ever dealt with. Credit card company came through for me and recouped my fee for me.

I didn't like
  • Poor responses from help
  • Inconsistencies on web site
  • Long wait time on phone
#644626
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Resolved
I called well before my listings for two vacation rentals were to renew, and they sent me and email of how to cancel. When I went to do it there were not the links they said there would be. I called them to cancel and they said they would but they did not. I kept...
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Anonymous
beamer

They emailed me after I contacted my CC company that they were issuing a credit.. and that their policies were not as their customer reps had told be regarding having to let t...

Anonymous
Olga

This company became so ridicoulos. I am trying to pay for the listings but only get the message that it's a biling error. Called them5 times, sent numerous emails, not resolve...

Vineyard Haven, Massachusetts
I didn't like
  • Disregarded my requests
#602174
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